HPP - Algarve Medical Tourism

Booking Conditions

1st Step – Budget Request

After the budget request or initial contact request through the site, you will be contacted by HPP Algarve Medical Tourism for continuity of the whole process. In order to request a budget you should register in Client Area, where a password will be provided. With the budget request, you may pay 10% of the total amount of the budget to ensure a faster scheduling. You can also request accommodation.

The budget INCLUDES

Accommodation in a Hotel, as described in the budget (price for 2 pax, breakfast included);
Medical procedures approved on budget;
Patient meals when hospitalized;
Pre and post operative consultations related to surgical procedure;
Clinical exams for hospitalization admission;

The budget DOES NOT INCLUDE:

Any non-specified additional expenses;
Transportation to and from the Hospital (we can estimate these costs for you if requested);
Touristic options and medical procedures not specified on budget;
Meals for relatives (or any other person accompanying you);
Extra expenses at hotels (these shall be paid directly to the Hospital when leaving);
Medical appointments and/or additional exams in order to perform the chosen medical procedure, that are exceptionally necessary regarding the current clinical condition of the patient when in first contact with the Physician;
Mandatory Travel Insurance;

2nd Step – Approval

Regarding the unit’s availability, HPP Medical Tourism will schedule the surgery and will have this information available for you at your Client Area.

After budget approval and agreement to all the conditions, you should prepare your trip: passport, visa, travel insurance and so on.

All necessary documents for a legal entrance in Portugal, as well as a travel, health or any other type of insurance is your entire and exclusive responsibility.

3rd Step – Sending Exams

Once the 1st step is concluded and with your surgery scheduled, you should upload the exams required by the Doctor for diagnosis. You should also fill in a pre-surgical form that will be sent to you by email.

Please remember:

The veracity of all information you provide to HPP Medical Tourism is your entire responsibility;
A complete and accurate medical history is fundamental for the surgeon’s evaluation of your case;
Please assure that your answers to the medical questionnaire are true and reflect your current state, seen any differences between the exams and answers provided by you and the Doctor’s evaluation will be your entire responsibility;

4th Step – Payment

After sending us your exams, you should pay 40% of the total amount in the budget (once you have already paid 10 % on 1^st Step), or you should pay 50% of the total amount in the budget for reservation confirmation. This payment is mandatory on the 7 days prior to admission at the Hospital. Remaining 50% should be paid when you are admitted to the Hospital.

5th Step – Consultations

After arriving at Portugal, you should check in your Hotel. On the day of surgery, you should come to the Hospital so that the medical procedure is initiated. This first observation serves the following purposes:

To establish a Doctor – Patient bond;
To make sure that your current health condition is appropriate for the procedure, and to verify if the exams provided correspond to your current state and, if necessary, to request more exams, being the Doctor’s decision whether to perform the surgery or not;
To define your preferences and clarify any doubts you may have;
To discuss procedure details;

6th Step – Returning Home

Before returning to your country, you will have a post-surgical consultation for medical discharge.

All exams and medical reports regarding the performed procedure will be delivered to you so that you may, if necessary, be accompanied by a specialist in your home country.

7th Step – Cancellation Policy

If you cancel your procedure up to 7 days prior to the date of admission at the Hospital, the total amount already paid will be returned. After this period, HPP Medical Tourism is entitled to charge 500 € (five hundred Euros) regarding file management expenses.